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Invoice Follow-Up Email Generator

The polite follow-up when an invoice has gone quiet but is not yet a problem.

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Quick Tool Overview

The Invoice Follow-Up Email Generator writes the message for the moment an invoice has gone quiet but is not yet a problem — assuming an oversight, asking a question rather than making a demand, and making paying trivially easy.

What it does
Writes a polite invoice follow-up
You give it
The invoice and who you are writing to
You get back
A short, professional chaser
Best for
Three to seven days past the due date
Invoice Tools Free, unlimited use No sign-up Runs in your browser

About the Invoice Follow-Up Email Generator

There is a specific moment, somewhere between a few days and two weeks after the due date, when an invoice has gone quiet but is not yet a problem. What you send then decides whether it becomes one.

The right message assumes an oversight, because it almost always is one. It asks a question — where has it got to, who handles payments — rather than making a demand, because a question is easier to answer than a demand is to comply with. It makes paying trivially easy, with the amount, the reference and a link right there in the body. And it does not apologise for asking.

This writes that message in several variants: to your usual contact, to an accounts payable address, to somebody who has gone quiet entirely, and as a short second follow-up when the first was not answered. Every version stays on the right side of the line between professional and apologetic, which is the hardest part to get right by yourself at nine at night.

Key features of the Invoice Follow-Up Email Generator

Assumes an oversight

Because it almost always is one.

Asks rather than demands

A question is easier to answer than a demand is to comply with.

Four recipients

Your contact, accounts payable, someone gone quiet, or a second chaser.

Payment details in the body

Amount, reference and link, so nothing has to be looked up.

Professional, not apologetic

The line that is hardest to hold at nine at night.

How to use the Invoice Follow-Up Email Generator

  1. 1

    Enter the invoice details

    Number, amount, the date it was sent and the due date.

  2. 2

    Say who you are writing to

    Your contact, accounts payable, or somebody who has gone quiet.

  3. 3

    Attach the invoice again

    Always. Never make somebody search their inbox for it.

  4. 4

    Include the payment details

    Amount, reference and a link, in the body of the email.

  5. 5

    Copy and send

    From your own address, with the original email in the thread.

Frequently asked questions

Three to seven days after the due date for a first follow-up. Sooner reads as impatient; much later lets the invoice slip into the next payment run and adds a month.

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